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I do not plan to make my personal open-letter-movement a movement of constant complaining and fault-finding.
This letter, though, will be a little complaint.
Dear companies (at lack of having a better addressee)
I have a problem. When I pay, there are always one of two things that happen on my till-slip. 1.) The prices of items are rounded to the nearest 10c; 2.) Prices are 99c, but the till immediately calculate the total price to a “cash rounding” of (for an example) 10c if the amount payable was 19c.
Thank you very much for this “cash rounding” (I call it a “discount”).
Here is my problem. Why is it that sometimes, when my slip say R2-10 change, I only get R2 change? Sometimes my slip would even say R2-40, and I will still only get R2 change.
Is that a new view on “cash rounding”. I know what it really is: The person at the till most likely doesn’t have the correct change in the till; or worse, he/she doesn’t care enough to give me the correct change.
I have worked it out. On a quite day, when a there are only 25 customers at one till during a day, and each customer gets 10c short changed, that till makes a “profit” of R2-50. (I think I am aiming low when I talk about 25 customers). Many big shops has about 10 tills. So multiply that R2-50 by 10, and that shop would make R25 a day, and in a month of 30 days: R750. Again, this would be a very quiet month for even an average small shop. (If a shop serves only 25 customers a day, I will gladly give an extra 10c, especially if the service is good).
Please, all owners of shops around the country, could you make sure that the tills in your shops have the correct change? Every time I get “short-changed”, I feel like an idiot to actually ask for my change.
I mean, R2-50 a day might not be a lot to you, but if I give every place I buy an extra 10c, I will pay an extra R20-25 a month to your shops. (Again, maybe not a lot to you, but that is enough for one week’s milk for me, at current prices).
One of your dear customers
I recently started to record quotes about friendship. I don’t have a lot yet.
In this blogpost, I want to share all of them.
“We are the captains of our own ships sailing the sea of life, but in times of stormy weather, you will discover true friends when they don’t hesitate to be a lighthouse.” [Dodinsky]
“Friends are those rare people who ask how you are and then wait for the answer.” [Author unknown]
“If a friend is in trouble, don’t annoy him by asking if there is anything you can do. Think up something appropriate and do it.” [Edgar Watson Howe (1937)]
“Friendship is a two-way street. Both have to contact the other one in the friendship first. If one in the friendship always contact the other one first, it is not a friendship.” [Freddie de Lange]
“I value the friend who for me finds time on his calendar, but I cherish the friend who for me does not consult his calendar.” [Robert Brault]
“The antidote for fifty enemies is one friend.” [Aristotle (322 BC)]
“It is easier to forgive an enemy than to forgive a friend.” [William Blake (1827)]
“What is a friend? A single soul dwelling in two bodies.” [Aristotle (322BC)]
“Friendship is nothing else than two (or more) people in a relationship, who agree and disagree on different values.” [Freddie de Lange]
“I have friends in overalls whose friendship I would not swap for the favour of the kings of the world.” [Thomas A. Edison (1931)]
“The best kind of friend is the one you could sit on a porch with, never saying a word, and walk away feeling like that was the best conversation you’ve had.” [Author unknown]
“I don’t need a friend who changes when I change and who nods when I nod; my shadow does that much better.” [Plutarch (120 AD)]
“A true friend is one who thinks you are a good egg even if you are half-cracked.” [Author unknown]
“Friendship is unnecessary, like philosophy, like art … It has no survival value; rather it is one of those things that give value to survival.” [C.S. Lewis (1963)]
“Say what you want about ageing, it’s still the only way to have old friends.” [Robert Brault]
“In the end there doesn’t have to be anyone who understands you. There just has to be someone who wants you.” [Robert Brault]
“Shared joy is double joy; shared sorrow is half a sorrow.” [Swedish Proverb]
“As a friend, you first give your understanding, then you try to understand.” [Robert Brault]
“That’s what people do who love you. They put their arms around you and love you when you’re not so lovable.” [Copyright 2007, by Deb Caletti]
“It is not so much our friends’ help that help us, as the confidence of their help.” [Epicurus (270 BC)]
“If a man does not make new acquaintances as he advances through life, he will soon find himself alone. A man should keep his friendship in constant repair.” [Samuel Johnson (1784)]
“Without wearing any mask we are conscious of, we have a special face for each friend.” [Oliver Wendell Holmes (1894)]
“Since there is nothing so well worth having as friends, never lose a chance to make them.” [Francesco Guicciardini (1540)]
“A real friend is someone who would feel loss if you jumped on a train, or in front of one.” [Author unknown]
“Someone to tell it to is one of the fundamental needs of human beings.” [Miles Franklin (1954)]
“In the end there doesn’t have to be anyone who understands you. There just has to be someone who wants to.” [Robert Brault]
“A friend accepts us as we are yet helps us to be what we should.” [Author unknown]